Receiving an electricity bill is often a confusing and potentially negative experience, and the truth is that most people have never been
shown how to read their bill. So in the next minute, I’ll show you how. My name is Ben Chester, I am the COO of electricity retailer LPE and I believe consumers have
a right to understand their electricity bills. Today I would like to help explain your bill.
I am using an LPE bill as an example, but most bills will have a similar layout which
is dictated by the Australian Energy Regulator. Your “Bill Overview” shows previous payments received and new charges. Amount due is all new charges plus any amounts not received from your previous bill, and the due date for a payment.
Your electricity supply details confirm the supply address, the national meter identifier (NMI) and if the read was an estimate or an actual.
If we now look at your electricity charges section, this itemises the charges.
The usage is the amount of electricity consumed which when multiplied by the c/kWh rate gives you your total cost for electricity usage. This is section is the most critical to understand, the quantity of electricity you have used will vary and has the biggest impact on the total amount due. The daily charge is a fixed charge for supply and is multiplied by the number of days in the billing period. The right hand side of the back page gives your historic usage summary so you can see seasonal variations and breaks down your average daily usage. And finally, how you compare gives you a guide on average usage based on number of people in the home. So, the key things to remember are
Usage and seasonal variations will be a major contributor to the amount due.
The cents per kWh rate, after any conditional discounts, tells you how much you are paying for the electricity you are consuming. The Daily Charge is a fixed daily fee for
the administration of the service. If you would like more information, you can read our bill guide at localityenergy.com.au or subscribe to our YouTube channel for more videos.
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